Contacting Craigslist

After receiving feedback from my presentation and the roadblocks encountered by Craigslist, I decided to modify my thesis a little bit so that not only Craigslist users can benefit, but communicate to anyone re-homing their dog (the internet has been a rich and easy resource as a classifieds medium), that way, the banners are not just limited to distribution on Craigslist. I will have to modify my content a bit to speak to a wider audience but set my scope to an online target audience. My channel of distribution would be social networking sites (according to the PR manager for SFSPCA this is a cost efficient and wide-reaching way to distribute and get the word out), dog forums and blogs, and posting it on Craigslist as a user post similar to how Rocket Dog, Family Dog, Muttville, SFSPCA and other rescues/fosters/shelters etc advertise their cause.


Craigslist has been a difficult one to contact if no one is on the other end but an answering machine or an email that never responds. Unfortunately, I cannot put my project on hold until I hear from them so I have to move onwards and keep working until or if they ever respond.

I found their info from contacthelp.com since the actual Craigslist site does NOT post any information to contact them at all besides the "help" email

Phone:

800-664-0633

How to reach a live person:

Dial extension 4357

Hours of Operation:

Mon - Fri: 8:30am - 4:30pm PST

Email:

help@craigslist.org

I also found craigslistfoundation but they're a separated organization from the site
on their about page "We are unable to respond to inquiries or issues regarding craigslist.org."

Suite 200, 989 Market Street, San Francisco, California -

(415) 278-0404